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Thursday, March 10, 2011

Fixed Mobile Convergence

Fixed-mobile convergence (FMC) is a technology innovation which helps seamless connectivity between fixed and wireless telecommunications networks. This innovation allows the cellular phone to work smoothly with the fixed line network infrastructure and can be switched between wired and wireless networks.

FMC for voice should merge the capabilities of the desk and mobile phones to make an organization’s voice capabilities just as mobile as email and data, so mobile workers can be reached at a single phone number, manage a single voice mail box, access advanced desk phone features and transition calls to and from the desk phone no matter where they are. Since a single number and voice mail concept can be achieved by FMC, the clients and colleagues don’t have to try multiple numbers to reach mobile workers which creates communication delays.

How are organizations benefited by implementing enterprise FMC?

The current economic climate is encouraging businesses to become more mobile and at the same time reduce the overall operational cost. Since the mobile call charges are forming a major part in the corporate expenditure the implementation of the enterprise FMC can reduce the cost for the mobile calls.

The FMC solution is more helpful to the enterprise where the delay in communication costs a valuable business. The solutions to getting the office mails, data and applications to the cell phone have already been implemented by many of the organizations in order to increase the productivity. Considering the fact that the number of mobile/remote workers continue to increase, the organizations have proactively implement a significant solution to get the organization’s fixed voice services to mobile device. This will not only reduce the cost but also increase the employee satisfaction.

The extension-to-cellular is a PBX-based software solution that bridges the gap between the enterprise telephone system and external mobile networks. In this solution your mobile number is programmed in the PBX against your office number and when somebody calls your office extension the software accesses the user profiles to determine which phones and devices rings simultaneously or sequentially.

Articles related to FMC
http://en.wikipedia.org/wiki/Enterprise_FMC
http://www.it-director.com/enterprise/technology/content.php?cid=11361
http://www.damovo.co.uk/mobility.html

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